Interest Information

• How to place/install the VIA-T mobe®?
• Security user funds
• Can I use my VIA-T mobe® on a motorcycle?
• Is it mandatory to associate a license plate?
• Do I need to activate my VIA-T mobe®?

Problems with Pagatelia's account

• How can I change or modify the payment method?
• How do I authorize B2B (business) direct debits?
• I disagree with a billed charge, what can I do?
• What happens if my consumption exceeds my balance?
• How do I contact customer service?
• Can I change my Plan?

Mobe® problems

• How can I find out in which countries my VIA-T mobe® is compatible?
• I have a car and a motorcycle, can I use it in both vehicles?
• What do I do if my device is lost or stolen?
• Does my VIA-T mobe® come with a warranty?